Refund & Cancellation Policy

Effective Date: 1 July 2026
Last Updated: 2 July 2026

This policy governs the cancellation and refunds for services provided by LexQuirer across its two distinct operational wings:

  1. Backend Legal Support & Tech Wing
    • Discovery Calls: These calls will be entirely free. There are no financial transactions or cancellation charges associated with them.

    • Scope of services: Legal Research, writing, white-label drafting, contract drafting or review, and all other services provided as per the wing. For more information, refer to “For Lawyers & Law Firms” and “For Businesses & Startups” pages.

    • Cancellation: Once Master Service Agreement (MSA), Non-Disclosure Agreement (NDA), or Statement of Work (SOW) is signed and work begins, the service can not be cancelled unless specifically agreed upon in the termination clause of MSA.

    • Refund Eligibility:
      • If a client cancels BEFORE the work begins, a partial refunds MAY be considered on a case-by-case basis.
      • If the service provided is found to be deficient, incorrect, or negligent, the client may request a review for a partial or full refund.

    • No Refund Scenarios:
      • Delay due to client not sharing the required information;
      • Change of mind;
      • Diagreement with a professionally competent and legally sound opinion.
      • Client uses the work externally after receiving it.

    • Dispute Resolution: In the event of an error in delivery or drafting, LexQuirer will provide free revisions within a mutually agreed-upon timeframe, as specified in the Master Service Agreement (MSA).

  2. Legal Career & Mentorship Wing
    • Webinars, Workshops, Mentorships, & Cohorts:
      • If a registered fellow requests a cancellation at least 48 hours prior to the officicial commencement date of aforesaid programs, a full refund (excluding any standard internet handling or payment gateway charges) will be issued.
      • No refunds will be granted once the aforesaid programs has officially commenced.

How to Request a Refund?

To request a cancellation or refund under the eligible terms above:

  1. Email your request to support@lexquirer.com.
  2. Include the Subject line: Refund/Cancellation Request- [Your Name/Entity Name].
  3. Attach your payment receipt and state the precise reason for the request.
  4. Eligible refunds will be processed and credited back to the original payment source within 5 to 7 business days from the date of approval.
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